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How to Execute a Client Project

Owner: Bella | Updated: 2026-02-05

Purpose

Complete client projects on time with visibility at every stage. Ryan stays informed, can intervene early if needed.

When to Use

Any client request that is a discrete project with a deliverable and deadline.

Output

Final deliverable in one of: - Google Doc - Google Sheets - Google Slides

Bella owns formatting. Use existing templates.


1. Receive Request

Purpose: Get clear requirements from Ryan.

Ryan will relay the client request with: - [ ] What the client wants - [ ] Due date - [ ] Deliverable format (Doc/Sheet/Slides) - [ ] Any constraints or preferences

If anything is unclear: Ask Ryan before starting.


2. Analyze & Create Outline

Purpose: Research the problem and propose a solution before doing the work.

  • Research the situation (gather data, review context)
  • Create an outline of how you'll solve it
  • Estimate time needed
  • Send to Ryan for approval:
PROJECT OUTLINE

Request: [What client wants]
Due: [Date]

RESEARCH SUMMARY
[Key findings, 3-5 bullets]

PROPOSED APPROACH
1. [Step 1]
2. [Step 2]
3. [Step 3]

TIME ESTIMATE
[X] hours / [X] days

QUESTIONS/RISKS
- [Any uncertainties]

Wait for Ryan's approval before proceeding.


3. Plan Milestones

Purpose: Set checkpoints so Ryan has visibility and can intervene if needed.

Timeline Formula

Work backwards from due date:

Due Date
   ↓
-10% buffer (final review time)
   ↓
= Internal Deadline
   ↓
Split remaining time into 4 chunks (25% each)

Example

Due Date Buffer Internal Deadline 25% 50% 75%
Feb 20 2 days Feb 18 Feb 10 Feb 13 Feb 16

Milestone Definitions

Checkpoint What Should Be Done
25% Research complete, structure defined, started drafting
50% First draft complete (rough but all sections exist)
75% Draft 2 complete, ready for internal review
100% Final version, formatted, ready for client
  • Calculate your milestones
  • Add to your calendar/tracker
  • Share timeline with Ryan

4. Execute & Report at Checkpoints

Purpose: Keep Ryan informed, flag issues early.

At Each Checkpoint (25%, 50%, 75%)

Send a quick update to Ryan:

PROJECT UPDATE: [Project Name]

Checkpoint: [25% / 50% / 75%]
Status: [On Track / Behind / Ahead]

COMPLETED
- [What you finished]

NEXT
- [What's coming]

BLOCKERS (if any)
- [What's slowing you down]

ETA for next checkpoint: [Date]

Status Definitions

Status What It Means Action
On Track Will hit milestone on time Continue
Ahead Will finish early Good news, keep going
Behind Will miss milestone Flag immediately - Ryan may need to intervene

Critical: If you're behind at ANY checkpoint, tell Ryan immediately. Don't wait for the next checkpoint.


5. Internal Review (75% → 100%)

Purpose: Get Ryan's feedback before finalizing.

At 75%: - [ ] Send draft to Ryan for review - [ ] Ryan provides feedback - [ ] Incorporate feedback - [ ] Finalize formatting

Formatting standards: - Use existing templates (Doc/Sheet/Slides) - Professional, clean, consistent - Bella owns formatting - don't send to Ryan for formatting help


6. Deliver to Client

Purpose: Send final deliverable.

  • Final version approved by Ryan
  • Correct format (Doc/Sheet/Slides)
  • Shared with client via Slack or email
  • Notify Ryan when sent

Done When

  • Client has received the deliverable
  • Ryan is notified
  • Any follow-up actions logged

If Stuck

Problem Solution
Requirements unclear Ask Ryan before starting
Behind schedule Flag to Ryan immediately at the checkpoint
Blocked by missing info Ask Ryan, don't wait
Client changes scope mid-project Tell Ryan, re-plan timeline
Don't know how to do something Ask Ryan, research, or flag as risk

FAQ

Q: What if the project is small (< 1 day)? A: Skip milestones. Just do outline → approval → deliver.

Q: What if the deadline is too tight? A: Flag in your outline. Propose realistic timeline or reduced scope.

Q: Do I need approval for every project? A: Yes. Always send outline first, even for simple requests.

Q: What if Ryan doesn't respond to my outline? A: Follow up after 24 hours. Don't start without approval.

Q: What format should the update be in? A: Slack message is fine. Keep it short.

Q: What counts as "behind"? A: If you won't hit the checkpoint date, you're behind. Even 1 day counts.


Quick Reference: Timeline Calculator

Due Date: ___________

Step 1: Subtract 10% buffer
  Total days = Due - Today = ___ days
  Buffer = ___ days × 0.10 = ___ days
  Internal Deadline = Due - Buffer = ___________

Step 2: Calculate checkpoints
  Working days = Internal Deadline - Today = ___ days
  25% = Today + (___ × 0.25) = ___________
  50% = Today + (___ × 0.50) = ___________
  75% = Today + (___ × 0.75) = ___________

Templates

Deliverable Type Template Location
Report (Doc) [Google Drive link TBD]
Data/Analysis (Sheet) [Google Drive link TBD]
Presentation (Slides) [Google Drive link TBD]